There are three ways to grow sales - online and offline both. However, most companies focus only on one (the first one) - and are missing out on revenue opportunities.
So what are these 3 ways to increase sales?
The first one is the one what most businesses do and try to get better at.
However, the most profitable question of all times is "Would you like fries with that?" you hear at McDonald's. And that captures the essence of the second and the third point. When you get people to that stage when they are ready to buy from you - you can ask them to buy more things, and there is much less friction. Getting customers to that buying point is the hardest part of the sales process. They need to trust you and believe in the value they are getting, they need to convince themselves they need or want it, and that that is the right thing to buy at this moment. Once they have reached that step and made a conscious decision to give you money - they are also giving you their trust. So in that moment you are able to sell them more.
After all, up selling a product / service costs ~60% less
However, getting a customer to that point requires a lot of nurturing and commitment from your side. Your business strategy needs to be completely customer-centric and implemented to meet your customers' expectations. In today's fiercely competitive marketplace, customer-centricity is a necessary for business survival and growth. The key to building and maintaining a customer-centric organization is to ensure your business strategy is designed and implemented around your customer needs and expectations. Your customers know exactly what they want. However, it can be challenging to get them to communicate with the right people in your organization and in a timely way.
The customer portal of LuitBiz CRM is the best solution for your company under these circumstances. This customer portal allows your customers to communicate their problems, suggestions, ideas and concerns to the key individuals and teams that ultimately make the decisions for product development and service improvements. This helps you increase customer interaction and engagement via the web.
The benefits of the customer portal of LuitBiz CRM are:
Let's get you started with a free trial of LuitBiz. The best way to see which of our modules is best for you is to try it out for yourself for free. Experience the hassle-free advantages waiting for you or get in touch with our support staff to learn how LuitBiz can bring these benefits and cost savings to your organization.