LuitBiz For Food Manufacturing Industry

How Can Food Manufacturing Companies Benefit From LuitBiz?

The food manufacturing industry has a lot of challenges to deal with. From managing SOPs, quality management, sales order management to supplier relationships, manufacturers have to have all their ducks in a row to keep processes running smoothly. This vertical, which encompasses a diverse variety of sub-sectors and industries, requires precise documentation, streamlined quality processes, organized customer interactions and engaged employees. Companies must account for every ingredient used and every container packed and shipped, and this is why a software like LuitBiz to manage all their business processes proves so crucial. LuitBiz offers enhanced workflow and traceability, bolstering every brand’s performance. Food manufacturing companies employ sales executives to to acquire batch orders from new and existing clients. In order to trace the progress of sales and customer interactions, an easy to use CRM like LuitBiz is very important for this vertical. Additionally, the industry requires a highly skilled workforce to manufacture complex specialized products. LuitBiz HRM & ESS can be of great help in this regard.



How can LuitBiz help Food Manufacturing Companies manage their Documents, Customers & Employees?

As a food manufacturer, your company has to keep track of a lot of details. However, the main issues that you need to manage include:

  1. Managing & Documenting your SOPs
  2. Quality Control and Compliance
  3. Customer Relationships
  4. Employee Management

LuitBiz can help you manage all these four processes and streamline your business as discussed below:

Some Common Problems in Managing SOPs & Documentation in Food Manufacturing Companies

Food manufacturers need to record & document the container packaging requirements related to canning, labeling, coding, and handling, have weight control procedures in place to determine the net weight of each product and keep every type of food at the appropriate temperature (refrigerated, frozen, heated, or room temperature)

Standard operating procedures (SOPs) make all of your processes easier, including the management of documents inside of your company.

In the food manufacturing industry, SOPs are required for the following processes:

  • Good manufacturing practices
  • Label review
  • Residual chemical testing
  • Raw material testing
  • Sanitation & Housekeeping
  • Product process design
  • Rework, Hold & Release
  • Recall procedures
  • Storage
  • Training & Appraisal Of Employees
  • Product sequencing
  • Traceability
  • Supplier approval

All these processes need to be defined and data needs to be recorded and managed for each of these processes. This includes filling up a lot of paper forms, getting approvals and then documenting them. It's a huge challenge for food manufacturing companies to manage all these different SOPs on paper and getting the right approvals on time. This often leads to delay in supply or loss of business opportunities and affects the bottom lines of food manufacturing companies.

How LuitBiz DMS & BPM can help manage SOPs?

Food manufacturing is a field built on precision and highly regulated standards, with all workflow monitored with care. Governing bodies such as the FAO, FDA, USDA, EPA, CDC etc oversee every production, assembly and shipping procedure. Sloppy documentation won’t suffice.

Process Consistencies

Regulatory activity for providing consumer protecion and ensuring that all foods during production, handling, storage, processing & distribution are safe, wholesome and fit for human consumption and conform to safety and quality requirements and are honestly and accurately labelled as prescribrd by law require SOPs to be approved and well documented. LuitBiz BPM allows food manufacturing companies to define their approval forms and workflows and manage paperless SOPs that can be approved online. LuitBiz DMS helps food manufacturing companies to manage their complete SOP documentation and make them available to the right people at the right time.

Accessibility

SOPs in food manufacturing companies involve an endless amount of paperwork, and searching through stacks of hard copies is a laborious process. LuitBiz DMS & BPM provides instant accessibility to all SOP information from a centralized server. Documents & process forms are no longer misplaced, accidentally tossed away, or unnecessarily duplicated.

Sharing

The food manufacturing SOP process is a series of steps that involve stakeholders in different locations. Sharing documentation & SOPs becomes essential, with employees and decision-makers needing to efficiently trace each SOP. LuitBiz DMS & BPM provides centralized storage, allowing for streamlined paperwork transfers and improved production. Users with due permission can view the documents and forms necessary to simplify and improve every step of the food manufacturing process.

Some Common Quality Control and Compliance Problems faced by Food Manufacturing Companies

Quality control and compliance are important parts of the food manufacturing processes. The type of quality control that your company has to do will depend on the particular type of foods you manufacture. Essentially, it’s your company’s job to keep the food safe for end consumers to eat. In addition to basic laws and regulations on nutritive value, quality levels also incorporate factors such as shelf-life, raw materials, taste, texture, use of preservatives and many other indicators too.

In order to institute quality control processes, multiple documents from multiple locations have to be managed for audits of any type.

There are three principles of quality management that can be used to summarise the food processing process:

  • Raw material control: Raw material control is directly related to process control as raw ingredients need to meet certain guidelines before reaching processing phases.
  • Process control: Preventive & corrective measures in food manufacturing and Total Quality Management (TQM) and ISO 9000 standards related to manufacturing processes and quality guidelines need to be recorded and maintained.
  • Finished product inspection: The packaged food that is sold to consumers and suppliers has to undergo visual observation, physical tests and chemical tests at different stages and the collected data needs to be well maintained for future audits.

All these processes need to be defined and data & related documents need to be recorded and managed for each of these processes. This includes filling up a lot of paper forms, getting approvals and then documenting them. It's a huge challenge for food manufacturing companies to manage all these different process documents for ensuring compliance on paper and getting the right approvals on time. This often leads to delay in supply or loss of business opportunities and affects the bottom lines of food manufacturing companies.

The factors that create quality control challenges for Food and Beverage manufacturers include:

  • Increasingly global Food and Beverage supply chain
  • Number of recalls increasing—a fourfold increase in just 5 years
  • Average recall costs $10 million

In addition to regulatory compliance, quality managers need better real-time visibility—within plants, across plants, and all along their global supply chain to proactively:

  • Reduce risks
  • Improve product consistency
  • Reduce costs

How LuitBiz DMS & BPM can help in controlling quality and ensuring compliance?

Food manufacturing involves stringent quality processes that are well documented and readily available. LuitBiz DMS & BPM provide a single solution for food manufacturing companies, from small independent manufacturers to large multinational players for managing their quality processes and ensuring compliance.

Traceability

International food safety regulations are moving towards requiring traceability as a way to quickly and effectively mitigate risks and ensure a safe food supply for consumers. To comply with the FDA’s Food Safety Modernization Act (FSMA), USDA regulations, Global Food Safety Initiative Standards, the European Commission’s food safety policies, and other mandates, Food and Beverage manufacturers need farm-to-table traceability.

LuitBiz DMS & BPM provides traceability across the entire supply chain, enabling a food manufacturer to:

  • Significantly reduce the time and costs of recalls
  • Take proactive steps to prevent recalls
  • Automate processes, documentation, and reporting for Hazard Analysis and Critical Control Point (HACCP), Sanitary Standard Operating Procedures (SSOP), and regulatory and certification auditing requirements
  • Deliver significant cost savings

Increased visibility

Paper and spreadsheets can no longer get the job done given today’s need for real-time and accurate data that is visible from the production floor to the corner office. Quality managers need visibility within plants and across multiple facilities, often on a global basis, to:

  • Prioritize improvement efforts
  • Compare production-line capability
  • Ensure product consistency
  • Reduce costs

Food Quality Control

Food manufacturers can gain real-time visibility into their entire quality processes and related documentations using LuitBiz DMS & BPM. They can typically see ROI in months, not years, based on improvements in reducing fines from under filling and gain savings from reductions in giveaway due to over filling.

Ensure Industry Compliance

Document audit trail feature in LuitBiz DMS ensures full traceability for any modification, edit, or change to any quality document that can be easily viewed with the right permissions, but they cannot be edited. Whenever a quality document is modified, LuitBiz DMS forces its users to enter the reason for modification. This feature is very useful during government audits.

How does the food manufacturing business work?

The food industry has to deliver high quality standards at the best possible price. Constantly increasing market demands require standardized processes and that company processes from purchasing to production and sales all run smoothly.

The CRM requirements of food manufacturing companies include:

  • Have standardized processes for optimal costs efficiency
  • Provide sales with mobile access to centrally stored data.
  • Ability to manage customer & supplier relationships consistently with an easy-to-use system and usable for later reference
  • Have complete birds eye view of all customer related processes using an integrated software with connected marketing, sales & support processes


How can LuitBiz CRM help your Food Manufacturing business?

  • LuitBiz CRM is completely responsive and can be accessed from anywhere, anytime using any device (smart phone, tablet or computer) connected to the Internet. This helps your sales reps enter customer data while they are on the move. In fact, using their smart phones, sales reps can speak customer followup data into the CRM (which utilizes browser's voice recognition technology) without having to key in follow up data. That saves them a lot of time and motivates them to enter customer data while on the move.
  • Provides an effective process to set, allocate and achieve sales targets for batch orders
  • Provides robust data storage for all your sales data, leads, customers, items you manufacture, quotations, etc.
  • Provides sales follow up regulation via scheduling of calls, mails, emails and meetings right from your dashboard
  • Provides a complete toolkit to boost sales efficiency and save time by using one dashboard to perform sales oriented tasks
  • Provides a complete quotation management module with version control for quotations
  • Provides accurate sales data and statistics for increased business awareness and informed decision making
  • Provides the ability to estimate your Food Manufacturing business’ revenue growth with sales forecasts
  • Allows you to view the progress of your sales cycle via the sales task management module

HR issues faced by the food manufacturing industry

Food manufacturing companies today have a hard time finding employees who will show up on time for work, stay at their work stations, and stick with their jobs. When it is hard to find reliable personnel, employers have to spend excess time hiring and training new employees, then rehiring and training new employees. This is difficult both in terms of financial costs and efficiency.

The food manufacturing industry being a fragmented industry is seriously affected by various not so supportive Government Policies, low productivity, and so on. It is significant to note that while the industry has been trying to tackle age old and chronic problem areas, newer and more pressing issues have arisen, namely, increased competition, the high investment cost of state of the art production facilities, to name a few, all of which must be effectively dealt with while maintaining a long term perspective. Given this back drop, the role of Human Resource Management function in the food manufacturing sector has been one that has supported the functioning of an industry operating under archaic processes, practices and systems within a difficult or at worst an un-supportive economic environment.

Today, the very people practices that saw the food manufacturing industry through its various trials and tribulations in its earlier days have become inadequate to meet the new business imperatives. The mind set and related people practices have not quite changed with the times, resulting in a drag. The maintenance approach to HR management must transform to one that anticipates and accepts change to come up with solutions that drive business results. Reactivity needs to be replaced by pro-activity.

Some of the challenges faced by the HR department of food manufacturing industry include:

  • Competence-based development for creating a pipeline of future managers
  • Succession planning for business continuity
  • Development of business savvy leaders for creating innovative solutions to meet tomorrow’s business needs
  • Creation of a high-performance and future-proof organization

Given this scenario, the food manufacturing industry is faced with a unique challenge on the people front – that of attracting and retaining talent. The industry is unable to create a clamour for students wanting to join food manufacturing related courses as a preferred career. This talent attraction and acquisition issue is the main issue faced by the HR departments of food manufacturing industries.

How LuitBiz HRM & ESS can help

The HRM and ESS modules of LuitBiz ensure that you hire the right employees, nurture and support their talent and retain them. The unified approach of LuitBiz HRM and ESS ensure that you get sustainable competitive advantage.

LuitBiz HRM provides you a tool to meet the aspirations of your new-age employees with the help of the following functionalities:

  1. Employee Management: LuitBiz HRM helps you to put all your HR related activities in line to increase the quality of your employee base.
  2. Attendance Management: The Attendance Management module of LuitBiz HRM gives you the ability to track your employees' time and attendance.
  3. Employee Self Service: Using the Employee Self Service Module of LuitBiz, employees can apply for leave and managers can approve their applications. Additionally, employees can view training schedules and register themselves for the same. LuitBiz takes care of the entire employee appraisal process.
  4. Recruitment Management: LuitBiz HRM delivers a reliable, intuitive platform suitable for temporary, contract and permanent recruitment of employees.
  5. Employee Training: Your employees are always trying o deliver flawless service to your customers and you need to ensure that they always have the right training and knowledge to do so. LuitBiz HRM's employee training module helps your business meets these needs.
  6. Appraisal Management: LuitBiz HRM's appraisal module helps your organization to quickly create high-value performance appraisals for all your employees and help you build a high-performing workforce that is completely aligned with your organization's goals and priorities and who can be retained and promoted organically for the benefit of the company.
  7. Employee Events Management: LuitBiz HRM's Employee Events module helps you to plan and announce the details of employee fun events organized for your workforce.
  8. HR Forms Management: New legislation, the ongoing modernization of company practices, and drastic changes in the workplace have led to a slew of new challenges for HR professionals. The HR Forms module of LuitBiz HRM tackles these challenges head on and significantly simplifies some of the most important HR processes and record keeping requirements. Your HR Department can use LuitBiz HRM to publish HR forms and manuals that can be viewed by your employees via the Employee Self Service Module.

There are many other ways LuitBiz can be advantageous to the food manufacturing industry. To discover other ways you can benefit from LuitBiz’s many powerful features, sign up for the free 15 day trial.