Features
- Web-Based & Anytime Anywhere Access
- Easy-to-use Interface
- Support for Multiple Companies and Currencies
- Location-wise Sales & Support tracking
- Product Database
- Secured Hosting in Cloud Servers
- Sales Pipeline
- Deals Management
- Quotations & Invoices
- Sales Forecasts
- Sales Task Management
- Role Based Dashboards
- Sales Reports
- Competitive Positioning (*)
- Branding (*)
- Marketing Campaign Lists (*)
- Marketing Campaign Management (*)
- Campaign ROI Reporting (*)
- Online Customer Self-Service Via Customer Portal
- Escalation and Notification (*)
- Support Tips Management (*)
- Support History
- Integration With 3rd Party Software
Benefits
- Stronger Revenue Streams
- Operational Savings
- Build Better Customer Relationships & Retain Customers
- Greater Company Agility
- Higher Customer Satisfaction Levels
- Freeing-up of Employee Time
- Eradication of Data Entry Errors
- Critical Failure Avoidance
- Increase in Sales
- Decreased stress during compliance audits due to ready availability of customer data
- Complete visibility of customer lifecycle
- Low Entry and Total Cost Of Ownership (TCO)
- Increase in sales efficiency
- More deals closed faster
- Complete control over all sales, marketing and support processes
- Simplified collaboration
- Dashboards that visually showcase data
- Proactive service