LuitBiz SLA
Our Service Level Agreement (SLA) is oriented towards the business value you're expecting from LuitBiz
It outlines our severity levels, repair time, minimum downtime and the support process that we follow to solve our customers' issues
We invite you to try out LuitBiz free for 15 days and then carefully go through our SLA before signing up for LuitBiz - because we are committed to our endeavour of providing you the best business software with the best service at the best price
This Service Level Agreement (SLA) forms part of the agreement between the customer and Luit Infotech and is effective as of May 17, 2012, and applicable to all active LuitBiz SaaS Software Services